At The Hollies Farm Shop, we’ve been delighting customers for decades with exceptional local produce, freshly prepared food, and warm, genuine hospitality. We believe every visit should feel like a treat, whether it’s a quick coffee, a leisurely lunch, or a browse through our award-winning farm shop. Our values are rooted in quality, community, and care for our customers, our team, and the local suppliers we champion.

The Impact You'll Make

As our Assistant Front of House Manager, you’ll be the heartbeat of our café and dining spaces, ensuring every guest leaves with a smile and a reason to return. You’ll support the Café Manager in leading a vibrant, customer-focused team, keeping service smooth during busy periods, and making sure our standards of presentation, speed, and friendliness are second to none. Your leadership will help create a warm, welcoming atmosphere that reflects the very best of The Hollies experience.

What You'll Do

Lead and motivate the FOH team during service, ensuring exceptional customer care at all times.

Support the Cafe Manager with daily operations, including staff rotas, training, and performance feedback.

Oversee table/seat management, smooth service flow during peak times.

Maintain high standards of cleanliness, presentation, and food safety in all customer-facing areas.

Handle customer queries and feedback with professionalism and warmth.

Assist with stock control, ordering, and liaising with the kitchen to ensure menu availability.

Step into the Manager’s role when required, taking full responsibility for the FOH /Kitchen operation.

What You'll Bring

Previous supervisory or management experience in a hospitality or café/restaurant environment.

A natural ability to lead, inspire, and support a team in a fast-paced setting.

Strong organisational skills and the ability to think on your feet.

Excellent communication and interpersonal skills, with a genuine love for customer service.

A proactive, hands-on approach.

Knowledge of food hygiene and health & safety standards.

Why You'll Love It Here

Be part of a family-run business with a proud local heritage and a loyal customer base.

Work in a beautiful countryside setting with a friendly, close-knit team.

Enjoy staff discounts across our farm shop, café, and gift departments.

Opportunities for training, development, and career progression within the business.

Flexible shifts with a mix of weekdays and weekends.

Join Us

If you’re passionate about hospitality, love working with people, and want to help shape memorable customer experiences, we’d love to hear from you.