House Operations Manager

Location: Grantown-On-Spey, Highland, United Kingdom

Job Type: Full-time, Permanent

Salary: Competitive package, dependent on experience

About HFS Group

At HFS Group, we pride ourselves on delivering excellence in management and hospitality services across the Highland region. We are currently seeking a dedicated and experienced House Operations Manager to join our team in Grantown-On-Spey. This pivotal role is essential to maintaining the high standards of our operations and ensuring an exceptional experience for our clients and guests.

Role Overview

As a House Operations Manager, you will oversee the day-to-day management of our house operations, ensuring smooth and efficient service delivery. You will lead a team to maintain outstanding standards in housekeeping, catering, and general hospitality services. Your leadership will contribute directly to the success and reputation of HFS Group in the local community and beyond.

Key Responsibilities

Manage and coordinate all aspects of house operations including housekeeping, catering, maintenance, and guest services.
Lead, motivate and develop a diverse team to deliver excellent customer service and operational efficiency.
Plan and implement operational strategies that improve workflows and enhance guest satisfaction.
Maintain compliance with health and safety regulations, hygiene standards, and company policies.
Monitor budgets, control costs, and ensure profitability of house operations.
Liaise with suppliers and contractors to secure quality goods and services at competitive prices.
Resolve operational issues promptly and professionally, ensuring minimal disruption.
Prepare and present regular reports on operations performance and improvement plans to senior management.

Qualifications & Experience

Proven experience in a managerial role within the hospitality or catering industry, preferably in house operations management.
Strong leadership skills with the ability to inspire and manage a team effectively.
Excellent organisational and multitasking abilities.
Sound knowledge of health, safety, and hygiene regulations.
Good financial acumen with experience managing budgets and controlling costs.
Exceptional communication and interpersonal skills.
Ability to work proactively and solve problems independently.
Familiarity with management software and Microsoft Office suite.
Relevant qualifications in hospitality management or related fields are desirable.

Benefits

Competitive salary package tailored to your skills and experience.
Permanent, full-time position offering job security and career development.
Generous holiday entitlement and paid leave.
Supportive and inclusive working environment.
Opportunities for professional training and advancement within the HFS Group.
Employee discounts and perks associated with the hospitality sector.

Why Join Us?

Joining HFS Group means becoming part of a passionate team committed to excellence in hospitality and management. We value our employees and invest in their growth and well-being. If you are an organised, people-focused professional looking for a challenging and rewarding role in a beautiful part of the UK, we would love to hear from you.

How to Apply

Please submit your CV and a cover letter outlining your suitability for the role via our career page or through external job boards like Indeed and Total Jobs.

We look forward to welcoming you to the HFS Group family.

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